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Terms and Conditions

Effective Date: June 20, 2025

This User Agreement ("Agreement") is a legally binding agreement between you ("User" or "You") and TourlinkAI Inc. ("Company," "we," or "our") regarding your use of our AI Tour Guide App ("App" or "Service"). Please read this Agreement carefully before using the App. If you do not agree to any terms of this Agreement, please stop using the App immediately.

1. Acceptance of Terms

By accessing or using this App, you confirm that you have read, understood, and agree to be bound by all terms of this Agreement. If you are using this App on behalf of an entity, you represent and warrant that you have the authority to bind that entity to this Agreement, and "You" will refer to that entity. If you are under 13 years old, you must use this App with the consent and supervision of your parent or legal guardian. In such cases, "You" in this Agreement refers to both you personally and your parent or legal guardian. We recommend that minors between the ages of 13 and 18 use this App under the guidance of a parent or legal guardian.

2. Service Description

Our AI Tour Guide App is a location-based service (LBS) intelligent tour guide service designed to generate personalized Points of Interest (POI) stories through large language models (LLM) and provide high-quality voice explanations using text-to-speech (TTS) technology. This App is committed to providing users with an engaging and informative tour experience, including but not limited to POI discovery, story generation, voice playback, personalized settings, and offline mode functions.

3. Artificial Intelligence Disclaimer

You understand and agree that the core functions of this App rely on Artificial Intelligence (AI) and machine learning technologies. AI technology is still rapidly evolving, therefore, when using this service, you need to be aware of the following:

3.1 Basic Understanding and Responsibility

  1. You acknowledge that you are interacting with an AI system.
  2. AI systems are based on probabilistic models, which may result in misunderstandings or errors.
  3. We are not responsible for any misunderstandings or inaccuracies caused by AI.
  4. Output results may contain a "Powered by TourlinkAI Inc." watermark or other forms of identification, which are inherent components of the system and cannot be removed at this time.

3.2 User Responsibilities

  1. You are responsible for independently reviewing all AI-generated output.
  2. You should exercise personal judgment before relying on AI-generated output.
  3. You are fully responsible for monitoring and approving the use of AI-generated output.
  4. You assume responsibility for any decisions, actions, or omissions based on AI output.

3.3 Inherent Limitations of AI Functionality

  1. Outputs may contain errors or inaccurate information.
  2. AI lacks creative thinking and may produce repetitive or formulaic content.
  3. AI may struggle to understand subtle nuances in language, including slang and cultural references.
  4. AI cannot understand or express emotions like humans.
  5. AI outputs may perpetuate biases present in its training data.
  6. AI has limitations in performing complex reasoning and judgment tasks.
  7. AI relies on large volumes of training data, and issues with data quality may affect the output.

3.4 Disclaimer

  1. We make no warranties or guarantees regarding AI functionality or output.
  2. For any losses resulting from the use of AI services or reliance on AI output, we are not liable.
  3. Users should independently evaluate AI-generated output before use and are fully responsible for subsequent actions.

4. Access and Use

4.1 Access Rights

Subject to the terms of this Agreement, we grant you a limited, non-exclusive, non-transferable license to access and use our services. We reserve the right to modify, suspend, or terminate any part of the services at any time without prior notice. You agree not to use the services in any way that could damage its functionality or accessibility.

4.2 Account Responsibilities

To access our services, you must complete account registration within the App and ensure that the personal information you provide is accurate, up-to-date, and complete. You must promptly update any changes and must not impersonate others or provide false information. Your login credentials (e.g., username, password, access keys) must remain confidential, and you are responsible for all activities conducted under your account. If you detect unauthorized use or security breaches, you must notify us immediately. We reserve the right to disable your account if we believe you have violated this Agreement or provided false information. By using our services, you consent to our collection and use of information about you and your device to improve our products and provide services. You are responsible for maintaining the confidentiality of your account and for activities under your account, and agree to notify us immediately upon discovering unauthorized use or security issues.

4.3 Prohibited Conduct

It is strictly prohibited to use the services for any unlawful or regulatory violations. Unauthorized access to the service systems, user accounts, or related networks is forbidden. You may not use automated tools to scrape data without our written permission. Additionally, you are prohibited from uploading or transmitting content containing viruses, malicious code, or anything that could harm computer system functionality.

Furthermore, according to our general usage standards, you may not use our services to:

  1. Endanger Child Safety, including but not limited to: creating, distributing, or promoting child sexual abuse materials; facilitating human trafficking, sexual extortion, or any form of exploitation involving minors; facilitating grooming of minors, including generating content intended to impersonate minors; depicting or promoting any form of child abuse; advocating or promoting pedophilic relationships; or sexualizing minors.
  2. Disrupt Critical Infrastructure, including but not limited to: promoting the destruction or disruption of critical infrastructure such as power grids, water treatment facilities, telecommunications networks, or air traffic control systems; unauthorized access to critical systems such as voting machines, medical databases, and financial markets; or interfering with the operations of military bases and related infrastructure.
  3. Incite Violence or Hate, including but not limited to: inciting, promoting, or advocating violent extremism, terrorism, or hateful conduct; expressing support for organizations or individuals associated with violent extremism, terrorism, or hateful conduct; promoting or advocating violence or intimidation against individuals, groups, animals, or property; or promoting discriminatory behavior based on race, ethnicity, religion, nationality, gender, sexual orientation, or any other identity characteristic.
  4. Violate Privacy or Identity, including but not limited to: unauthorized access to computer systems or networks, including deception and social engineering; violating anyone's privacy rights, such as sharing personal information without consent; abusing, collecting, soliciting, or unauthorized acquisition of private information; or impersonating humans by presenting results as human-generated content.
  5. Create or Facilitate Exchange of Illegal or Highly Regulated Weapons or Goods, including but not limited to: manufacturing, modifying, designing, selling, or distributing weapons, explosives, hazardous materials, or other systems intended to cause harm; or engaging in any illegal activities, such as using, obtaining, or exchanging illegal and controlled substances.
  6. Create Psychologically or Emotionally Harmful Content, including but not limited to: promoting or concealing any form of self-harm; promoting unhealthy or unattainable body images or beauty standards; shaming, insulting, intimidating, bullying, or harassing individuals; coordinating harassment or intimidation; or disseminating false information, including but not limited to: spreading fake news, misinformation, or propaganda intended to mislead the public; engaging in any form of fraud or deception; or participating in any form of spam, phishing, or malware distribution.

5. Intellectual Property

5.1 Our Content

This App and all its content, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company and its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not copy, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on our App, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the App for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

5.2 User-Generated Content

Any content (including but not limited to text, images, audio, video, etc.) that you upload, post, submit, or otherwise provide through this App, you represent and warrant that you own all necessary rights and licenses and that your content does not infringe on the rights of any third party. You grant the Company a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, distribute, modify, publicly display, publicly perform, reformat, and otherwise exploit your content to operate, improve, and promote this App. You agree that you are solely responsible for any content you provide, and we are not responsible for any user-generated content.

6. Disclaimer of Warranties

This App is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will operate uninterrupted, error-free, or free of viruses or other harmful components, or that the content on the App will be accurate, complete, or reliable. Your use of the App is at your sole risk.

7. Limitation of Liability

To the fullest extent permitted by law, in no event will the Company, its affiliates, licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the App, any websites linked to it, any content on the App or through the App, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.

8. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of this Agreement or your use of the App.

9. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region of the People's Republic of China, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or related to this Agreement or the App shall be instituted exclusively in the courts of Hong Kong Special Administrative Region of the People's Republic of China. You consent to the exercise of jurisdiction by such courts over you.

10. Entire Agreement

This Agreement constitutes the sole and entire agreement between you and the Company regarding the App and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.

11. Severability

If any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Agreement will continue in full force and effect.

12. Changes

We may update this Agreement from time to time. All changes will take effect from the "Effective Date" indicated at the top of this page. Your continued use of the App will be deemed acceptance of the updated terms. If you do not agree to any changes to this Agreement, please stop using the App immediately.

13. Contact Us

If you have any questions about this Agreement, please contact us at [email protected].